Family spending time together in the home FAQ

GENERAL FAQ

Most frequent questions and answers

The shop is open every weekend from 09:00-17:00, although you can probably reach us by phone at any time of the day- don’t hesitate to ring much later into the evening.

01932 569 939

Find out more about why on our page dedicated to bespoke furniture.

Check out our page dedicated to explaining the process for commissioning bespoke furniture.

Following these steps is important, however depending on the scale of the project this may vary, and other steps may be included.

We will personally deliver your piece of bespoke furniture or other goods to your door-step, in order to ensure the quality and integrity of our work until it reaches your hands. 

The delivery is the time the furniture is most vulnerable to damage.

Likewise we will take care of the installation, and when appropriate we like to take the time to show you how to take care of your pieces so that they will last for many years to come.

We deliver to all areas of mainland UK. 

Delivery & installation is free within a ten-mile radius, with a cost per mile there after.

Upholstery and loose covers are generally cheaper than commissioning new bespoke furniture, although which service is best for you depends completely on your needs and specifications.

Prices vary wildly from project to project depending on design complexity, labour time, costs of materials, accessories, location in the UK, complexity of installation and more. 

Therefore, be prepared to share your budget with us so that we can help you to make good choices on materials within your limit, and allowing for possible hidden costs.

Remember that a tight budget is more common that you’d think! So don’t be afraid to share this with us as early in the process as possible, so we can be creative within your means. Working to a budget is one of our favourite challenges as it means we have to use our creativity to always produce stunning pieces.

If you’re interested in working with us, write to us at info@goldcrestfurniture.com, or call on +44 (0)7767 785 347 to speak to one of our specialists.